Preguntas frecuentes

Just contact our customer service department. Our amazing customer service reps are available to help you everyday. Simply email us at support@idealnutritionnow.com, call us at 1-888-557-2018 or chat with us.

To customize your weekly meals, simply navigate to your Dashboard, select the "My Subscription" tab, and click “View.”
If no changes are made, your meals will be selected automatically based on your previous order preferences.

No contracts, no strings—stay only as long as you love the meals.

Enjoy free delivery when you subscribe to any Ideal Nutrition meal plan—fresh, healthy meals delivered to your door with no extra fees.

If you wish to cancel your subscription, please contact us by emailing support@idealnutritionnow.com or calling 1-888-557-2018 for prompt assistance.

Please note that subscription customers are required to complete the remainder of their current billing cycle before cancellation can take effect.

Customers are asked to leave their insulated bags and ice packs out for collection on their next scheduled delivery date. To ensure proper rotation, customers should never retain more than two bags at any given time during their subscription. Alternatively, bags may be returned to any Ideal Nutrition retail location.

The weekly deadline to select your meals is Friday at 11:00 PM (ET). If no selection is made by this time, Ideal Nutrition will automatically curate your order based on your previous selections and stated preferences to ensure timely fulfillment of your subscription.

Ideal Nutrition cannot accommodate customers with severe or life-threatening food allergies. By signing up for Ideal Nutrition, you agree to our terms and conditions and understand that Ideal Nutrition is not responsible for any food related allergic reactions that may occur whether it be mild or severe. We prepare our food in a facility that handles nuts, gluten, dairy, shellfish, and other common food allergens. We cannot guarantee a cross contamination. We urge you to use caution when choosing ideal nutrition. If you have a moderate to severe food allergy, we cannot serve you. Please contact customer service at 1-888-557-2018  or at support@idealnutritionnow.com if you have any questions regarding this warning.

At Ideal Nutrition, food safety and quality are upheld at every stage of our process. Immediately after cooking, all ingredients are rapidly cooled to safe plating temperatures within our state-of-the-art refrigerated plating rooms.

Once at the appropriate temperature, meals are plated inside a USDA- and Florida DBPR-approved, temperature-controlled facility maintained at 35°F. This environment is designed to ensure strict hygiene and food safety standards. Within this facility, cleanliness and precision are paramount.

After plating, meals are transferred to our USDA- and Florida DBPR-approved outgoing facility, which is kept at 30°F. Here, each order is carefully packaged into insulated delivery bags, which are then loaded into refrigerated vehicles for final delivery.

Our facilities undergo daily sanitation and inspection procedures. All plating team members are required to wear full protective gear, including body suits, head and face coverings, and must use sanitized tools for plating and measuring to ensure the highest standards of food safety.

Always keep hot cooked food between 140 and 165 degrees fahrenheit. Always keep cold food bellow 40 degrees fahrenheit.

Our meals are available in the MyFitnessPal app for easy daily tracking. For more information please visit www.myfitnesspal.com

Our delicious menu changes weekly and we offer a variety of menus for different dietary needs and preferences. The types of meals include Traditional, Paleo, Keto, Vegetarian, Vegan, Breakfast and more!

From the menu you can look at each meal’s ingredients, as well as the nutritional info. Simply click on the meal’s picture or the (i) to see this!

We love new ideas! Please send them to us by following this link https://idealnutritionnow.com/account#/account/new-meals-suggestions

We try to keep sodium as low as possible in our meals. If you are looking for the lowest possible sodium meals, simply click on the photo of each meal then click on nutritional information to determine the sodium content. Remember, you always have the full capability to update the meals coming to you every week!

Your meals will stay fresh for a full 5-6 days in the fridge until your next delivery arrives, and there is an 'Consume By' date printed on each of the meal labels.

When you subscribe to any Ideal Nutrition meal plan your delivery fee is $0.

Pay as you go plans delivery fee ranges from $6.50 - $10 per delivery.

We currently deliver to all of south Florida and some of central Florida. We are always increasing our reach. For more information please visit Delivery Area

All Ideal Nutrition deliveries are made by Ideal Nutrition Logistics. We train our drivers on the importance of food safety and health code to ensure your food arrives as fresh as possible. Our deliveries are also completed in refrigerated vehicles that keep the food temperature below 40 degrees.

All of our meals are delivered to you in completely BPA-free individual plastic containers! The containers are freezable and microwaveable.

These plastics are safe for food storage as well as heating in the microwave. They are also designated as recyclable, so go ahead and put them in the recycling bin after you've enjoyed the meals.

We ship our meals in insulated bags with gel packs that will keep the meals at refrigerated temperatures.

Keep in mind that it is normal for the gel packs to be slightly melted by the time they arrive. This is because they release cold air into the bag as they melt. The cold air does dissipate quickly when you open the bag, so you should transfer the meals to the fridge immediately.

You do not need to be home to receive your meals! We ship our meals in insulated bags with gel packs that will keep the bag at refrigerated temperatures.

Keep in mind that it is normal for the gel packs to be slightly melted by the time they arrive. This is because they release cold air into the bag as they melt. The cold air does dissipate quickly when you open it, so you should transfer the meals to the fridge immediately.

An Ideal Nutrition driver will then transport orders in a refrigerated van and a text message will be sent upon delivery completion. You will receive a text message when your meals are dropped off.

We go above and beyond to ensure freshness. Our meals are delivered inside refrigerated vehicles, and the meals are packaged inside an insulated bag with ice packs.

Keep in mind that it is normal for the gel packs to be slightly melted by the time they arrive. This is because they release cold air into the bag as they melt. The cold air does dissipate quickly when you open it, so you should transfer the meals to the fridge immediately.

We have many retail locations conveniently located in South Florida.

Visit our Store Locator Page for more information.

We offer 1 point for every $2.50 spent at any of our retail locations. 100 points = 1 free meal! 

Please see our Franchise Inquiry Page.