New Packaging FAQ

About Our New Packaging

When is the packaging changing?

Starting Saturday January 25th, the new packaging will be rolled out across all stores and deliveries.

What does the new packaging look like?

See the pictures on this page for some great examples!

Why is the packaging changing?

We are always striving to enhance the quality and experience of our meals. By actively listening to customer feedback and conducting continuous testing, we’ve developed a new package that delivers more benefits than ever before!

What is different about the packaging?

First of all, it contains higher quality ingredients, strategically separated by compartments that will heat more.evenly thanks to the new layout.

Secondly, our company saw an opportunity to create something that is better for the environment, so we reduced the amount of plastic projected to eliminate 10 tons of plastic waste in 2025!

Additionally, the packaging is more durable and provides secure coverage, ensuring meals are better protected during transportation while minimizing leaks and reducing the risk of contamination.

And lastly, the new label is clearer and extends to the side, so now you will be able to identify the meal and its basic information without having to pick it up.

How should I use this new packaging?

No change in how your enjoy your meals.. follow the dates for consumption before or after freezing.

As for cooking, you must first remove any sauce cups that are inside the package. Then, make sure the "ideal seal" is cracked/open and then place/heat it in the microwave (and nowhere else).

Will this affect my deliveries and/or in-store experience?

No. You will have the same Ideal experience you are accustomed to. Delivers to you and or stores will be business as usual.

Who should I talk to if I have questions?

You can reach out to our customer service team via live chat (button on the bottom left or directly at this Live Chat), email (support@idealnutritionnow.com), phone call (1-888-557-2018) or message (at this Link).

Coming to Stores and Subscribers January 25th!